Privacy Policy

Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda, with registered office at Rua Rua do Barranco, Nº 4 8400-508 Carvoeiro Lga ( 282 356 992 / 917 330 824 ) and NIPC 505837242 is the owner of the domain www.edlrealestate.pt, where its WEBSITE is hosted.

Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, AND HAS THEREFORE PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT TO LEARN ABOUT THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law No. 58/2019, of 8 August, on the Protection of Personal Data, other applicable national laws and under the European General Data Protection Regulation, 2016/679 of 27 April ("GDPR"). Data protection legislation is subject to revision, so we encourage you to regularly review our privacy statement. For this purpose, you can consult the website www.cnpd.pt. This website complies with national and EU legislation. The Portuguese courts shall have exclusive jurisdiction over any dispute arising out of the use of this website.

1. WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.

1.2. Examples of such services are subscribing to newsletters or being able to contact us and send us your application.

1.3. The aim is for those services to be provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.

2. WHAT IS PERSONAL DATA?

2.1. Personal data is all information relating to a person and identifying him/her, or making him/her identifiable, regardless of the nature and medium of the information, including the sound and image of the person.

2.2. Examples of personal data we collect are first name, last name, email address, and telephone or mobile number.

2.3. Identifiable means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other elements specific to his or her physical, physiological, psychological, economic, cultural or social identity.

3. HOW WILL WE USE YOUR PERSONAL DATA?

3.1. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda will use the personal data you provide to us for the following purposes:

(a) To analyze and respond to your messages, customer support, and enquiries;

(b) To review and follow up on your application process to work with Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda.;

(c) To be able to send you newsletters or other publications that you have requested from us and/or that may be of interest to you;

(d) For the management of the WEBSITE;

(e) To keep a record of your contact details;

(f) For business purposes, such as data analysis, audits;

(g) For fraud prevention and security of information systems;

(h) For the adaptation, improvement and modification of the services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. and are carried out in accordance with the applicable legislation and in accordance with best practices.

3.3. Your personal data will not be reused for purposes other than those for which they were not previously identified or which have no relation to those purposes for which they were initially collected.

4. WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?

4.1. The personal data that Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. processes have specific grounds, depending on the purposes for which they are intended.

4.2. In the following table you can see the grounds for the purposes identified above:

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1. We will collect your personal data through the forms present on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and e-mail messages you send us.

5.2. Your personal data is collected through your device as follows:

(a) Through your contact request;

(b) By submitting an application;

(c) By subscribing to the newsletter;

(d) Through your browser;

(e) Through cookies;

(f) IP Address.

5.3. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. is committed to processing your data in accordance with the law and in a legitimate manner.

5.4. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Section 9 to understand how).

5.5. The services of Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. are not directed to minors, and personal data of minors are not processed intentionally. 

6. WHAT ARE COOKIES?

6.1. Cookies are small files of information that help identify your browser and that can store information, for example, settings and preferences of the User.

6.2. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. will store cookies on your computer to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor the security of the system.

6.3. With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent can be withdrawn at any time through specific browser tools.

6.4. To learn more about the cookies we use, please refer to our Cookie Policy.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

7.1. Your personal data is kept secure through the adoption of various security measures, of a technical and organizational nature that ensure that only those Employees who must access them have access to personal data, according to rules created for this purpose.

7.2. To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely, guarantees that your personal data is stored on servers that are maintained in controlled environments with limited access.

7.3. Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, S.A. with NIPC 510.030.785 and headquarters at Rua Data Center 6200-065 Covilhã, which offers us the appropriate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.

7.4. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), which is an internet protocol that aims to carry out the communication of devices with servers around the world. The HTTPS protocol emerged as an evolution of the predecessor HTTP, the difference between them is that HTTPS has encrypted device communication.

7.5. Although we take the care and precautions we deem appropriate to protect the personal data you provide and collect from us, we must be aware that no security system is impenetrable.

8. HOW YOU CAN EXERCISE YOUR RIGHTS:

8.1. Before we explain how you can exercise your rights, it is useful to know what they are. Thus, the law gives you the right to ask us to exercise the following rights:

(a) access: the right to obtain confirmation as to whether or not personal data concerning you are being processed and, where applicable, the right to access your personal data;

(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;

(c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the law applies;

(d) Restriction of processing: the right to obtain restriction of processing if one of the situations listed in the law applies;

(e) Opposition: the right to object at any time to the processing of personal data concerning you;

(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission in www.cnpd.pt)

8.3. For the purpose of exercising the rights indicated above, you should contact Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. through the following e-mail info@edlrealestate.com

8.4. If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you and Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. will keep only the personal data necessary for the fulfillment of the legal obligations to which it is bound.

9. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?

9.1. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. may use third parties to provide certain services, in terms of maintenance, technical support, marketing, invoicing or payment management, They may have access to some of the personal data, namely the data necessary for the contractual purposes.

9.2. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. ensures that the entities that have access to the data are credible and offer high guarantees of protection, never being transmitted to them data beyond what is necessary for the provision of the contracted service, however, Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. remains responsible for the personal data provided.

9.3. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by court order to that effect.

10. THIRD-PARTY WEBSITES.

10.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. accepts no responsibility for its policies and/or practices.

10.2. Examples of these third parties are Facebook, Instagram, Youtube, Whatsapp and Linkedin through the buttons that are present on the WEBSITE.

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

11.1. In the event that data may be transferred to third countries that do not belong to the European Union, Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. will comply with the legal rules, namely with regard to the adequacy of the destination country regarding the protection of personal data and the requirements, that are applicable to these transfers, and personal data will not be transferred to jurisdictions that do not provide guarantees of safety and security.

12. THE MINORS.

12.1. The WEBSITE is not directed to minors under 16 years of age, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.

13. SENSITIVE PERSONAL DATA.

13.1. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. would be grateful if you did not send us or make known to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data relating to health or data relating to a natural person's sex life or sexual orientation.

13.2. If you still send or disclose these categories of personal data to us, they will be deleted immediately.

14. CHANGES TO THE PRIVACY POLICY.

14.1. Edgar Douglas de Lagos - Sociedade de Mediação Imobiliária, Unipessoal, Lda. reserves the right to readjust or change this Privacy Policy at any time, and these changes will be made public.

15. OUR CONTACT DETAILS.

15.1. If you have any questions or concerns regarding this Privacy Policy, please contact us in writing at info@edlrealestate.com.